Our Mission & Vision

Our Mission

We work hard to consistently provide the highest quality in the supply and installation of tiles. Our owners are still hands on in the business and all of our staff are focussed on ensuring that only the highest quality is achieved for our clients. This ethos has always been the same and the quality can be seen from tile selections with professional tile/colour consultants to our outstanding showrooms.

We minimise out-of-stock and discontinued tiles at the time of tiling, we conduct selection appointments 6 days per week and we quote on the spot. Our construction department is available 6 days a week to answer any/all queries and tile consultants do not have sales, we are not here to sell but to assist customers with making the right decisions for their home.

Our mission is deliver quality and to put our customers first.
 

Our Vision

To be the best provider of tile supply and installation in Australia, consistently delivering the highest quality of customer service, tile and tile care products and tile installation services. To be recognised as a company that truly puts customers first, with strong family value carried through the entire company and all staff.

To us, it's all about the people, the care factor we have towards our customers and employees and our vision remains the same; not to be the biggest, but to be the best. Our customer-focused approach means that we do not have the hierarchy of larger organisations, you can always speak directly to the owners of Tile Direct if you need to and our employees are seen as part of an extended family.

We nurture the entire process of supplying and installing tiles from start to finish with our valued customers, suppliers, home builders and employees. We truly look forward to working with you too.