1. Highly experienced with over 40 years in the tile industry.
2. Four conveniently located, geographically central locations.
3. Family owned and operated, family values throughout the business & processes.
4. Installation background, not sales background. Detailed knowledge of the affect of products and their appropriate uses.
5. In conjunction with the builders site supervisors, Tile Direct has it’s own internal tiling supervisors to manage quality, workmanship and speedy completion times.
6. Forward ordering system to up to 150 tile suppliers to minimize out-of-stock and discontinued tiles at the time of tiling.
7. Selections conducted with the exclusivity of professional tile/colour consultants – many are qualified interior designers.
8. Pre-selections provided to people who are uncomfortable selecting on the first visit.
9. The most modern and up-to-date tile selection studios in NSW.
10. Qualified staff regularly attend international trade/design fairs to keep up with international trends.
11. Selections appointments available 6 days per week.
12. Share exclusivity of the showroom – Maximum of two selections running at any given time.
13. Pictures of completed bathrooms to look at for inspiration during selections.
14. Quoting upgrades on the spot – no quotations in the mail weeks later.
15. All tiles & services conform with Building Code of Australia & Australian Standards.
16. Contacts with all major interior designers in the housing & development market.
17. Exclusive international ranges available only at Tile Direct.
18. Greater economies of scale means better pricing passed on to clientele.
19. Honest and open feedback regarding associated builders.
20. Largest builders range for project housing in NSW.
21. Combination of upmarket and base ranges to satisfy all statures of clientele.
22. Unlike the hierarchy of big companies, you can always speak directly to the owners of Tile Direct if you need to.
23. Any work conducted by Tile Direct during construction, is covered by your builders warranty.
24. Construction department is available 6 days a week to answer any/all queries.
25. Our vision is not to be the biggest, but be the best – customer focused.
26. We have floor tiles, wall tiles, feature tiles, indoor tiles, outdoor tiles, pool tiles, mosaics, natural stone & cladding plus standard grout, coloured grout, epoxy grout, plastic trim, chrome trim, adhesives, waterproofing, floor wastes and more.
27. A proffesional organisation to ensure customer satisfaction by employing colour consultants, showroom fashion managers, estimators, purchasing departments, warehouse staff and logistics, hand picked tilers, construction managers, site supervisors, maintenance departments, accounts departments to deliver results.
28. Father and sons working together in the business – gelling of traditional concepts and modern approach.
29. Small business = personal touch.
30. Our tile consultants do not have KPI’s, sales targets or incentive based performance evaluators, we are not here to sell your clients anything, we are here to assist them with making the right decisions for their home.
Any questions? Talk to us today for Expert Advice